General terms and conditions of business
§ 1. General
All services that are provided by the company Tennikus Scoreboards Systems, shortely thereafter Tennikus, for the customer occur exclusively on the basis of the following terms and conditions. Divergent regulations are only valid if they are agreed in writing between the company Tennikus Display Systems and the customer.
§ 2 Conclusion
(1) The offers of Tennikus on the Internet represent a noncommittal request to the customers to order in the online shop merchandise.
(2) By ordering the desired goods on the Internet, the customer makes a binding offer to conclude a purchase contract.
(3) The company Tennikus is entitled to accept this offer within 5 calendar days by sending an order confirmation. The order confirmation shall be sent via email. No payments shall be done by the customer prior the reception of the order confirmation.
§ 3 Order and delivery
(1) The delivery of goods occurs only as long as the goods are in stock.
(2) The delivery is possible word wide by sending the goods from the warehouse to the address given by the customer.
(3) The delivery occurs against a packaging and shipping costs.
(4) Orders are accepted only in writing by fax, letter, email or via our online shop.
(5) changes or re-orders are possible only 24 hours of order.
Delivery times:
- Goods unless otherwise agreed: Delivery time is about 5-10 days
- Prepayed: After receipt of payment, delivery time up to 5-10 days
§ 4 Retention of title
The ordered goods remain the property of Tennikus until the complete payment. A pledge, transfer, processing or alteration without express consent of company Tennikus is not permitted before transfer of ownership.
§ 5 Prices
(1) According to § 19 VAT is not shown.
(2) With the actualization of the online stores all previous prices and other information about goods become invalid.
(3) The price at the time of delivery of the offer of the customer is decisive for invoicing.
§ 6 Payment, due date, late payment
(1) The payment for new customers and private customers made only by prepayment.
(2) For regular clients we deliver on account, either by direct debit and cash. For payment on account, the customer agrees to pay the invoice after receipt of goods without deductions.
(3) In case of default of payment Tennikus is entitled to charge a fee of 5.00 euros for each reminder. The company Tennikus reserves the right, if necessary, to clame the compensation of further losses.
§ 7 Warranty and complaint
(1) The customer's claims against the company Tennikus in case of defects shall be governed by the statutory provisions???.
(2) The customer has the obligation to examine the goods immediately after delivery by the company Tennikus and to notify when a deficiency is discovered. Late occurring deficiency must be reported immediately upon their discovery. The omission of a notice of defects lead to the authorization of the product.
(3) damages caused by improper or non-contractual measures by the customer, by installation, connection, service or storage found no claim against company Tennikus Scoreboards Systems. The inadequacy and lack of conformity is determined in particular by the manufacturer of the delivered goods.
§ 8 Cancellation:
You can cancel your contract within 14 days without giving reasons in writing (eg.Letter, fax, email) or - if the goods where left to you before the deadline - also by returning the item. The period begins upon receipt of this notification in writing, but not before receiving the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 EGBGB and our obligations according to § 312g, paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB.
The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:
The written revocation must be sent to:
Company Tennikus Display Systems
Ritterstrasse 55
66822 Lebach
Email: info@tennikus.de
Attention: returned goods must be done to our address!
The return address is always:
Tennikus Scoreboard Systems
Ritterstrasse 55
66822 Lebach
Germany
In the case of an effective cancellation the mutually received benefits are to be returned and any benefits (eg.B. interest) surrendered. If you surrender the received goods and benefits (eg.e.g. benefits of use) in part, or return them only in deteriorated condition or surrender, you will be obliged to pay compensation. For the deterioration and derived benefits, you must pay compensation only to the extent the use or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. Under the review of the characteristics and functioning, means the testing and try out the goods as it is possible and common in a shop. Transportable items are to be returned at our risk. You have to bear the cost of returning the goods. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with sending your cancellation explanation or the thing, for us with their receipt.
The right of withdrawal according to § 312 para. 4 Nr. 1 BGB does not apply to contracts for supply of goods that are produced according to customer specifications or clearly tailored to personal needs or which are not suitable due to their condition for a return or spoil quickly or whose expiration date has been exceeded.
§ 9 Limitation of Liability
(1) According to the current state of technology, data communication via the Internet can guaranteed to be error-free and / or available at all times. The company Tennikus is therefore not liable for the constant availability of the online stores.
§ 10 Jurisdiction
(1) Jurisdiction is Saarbrücken.
(2) All disputes arising from this contract are subject to the law of the Federal Republic of Germany. The validity of UN purchasing law is excluded.
§ 11 Severability
If any provision of these Terms is invalid or unenforceable, the remaining provisions of these Terms and Conditions shall remain unaffected.